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Frequently Asked Questions

Here you'll find basic questions and answers regarding our website, ordering and shipping. In the future this section will be developed further, please check back for updates.

Product Location, Searching, and Inventory

How to find products, searching for products, and more.

Customer Account Information

Setting up a new account, using your account, shipping information, and more.

Order Information

Shipping, quotes, terms and conditions, cancellations, returns, and exchanges.

Parts Price List

View & download the current parts price list for easy access

Warranty Claim Form

View & download a warranty claim form

Part Conversion Chart

View & download the part conversion chart

Reward Programs

Check out special offers and incentives for PHP customers today